Emotional Intelligence


The subject of emotional intelligence (EI) has been discussed in business circles for the last thirty years, ever since Daniel Goleman first brought the topic to the wider public.

Goleman introduced the concept of four pillars supporting EI, which he saw as: –

  • Self-Awareness
  • Self-Managment
  • Social Awareness
  • Relationship Management

What we know, from extensive research, is that those that are able to develop a command of their EI are much more likely to be successful in the workplace, and more generally in life, than those who choose to pay little attention to this aspect of their development.

Often, in a business context, Goleman’s four elements are discussed at quite a theoretical level and ideas about how the different aspects of EI might be improved upon are talked about in general terms.

But the reality of dealing with one’s own emotions goes much deeper than just telling someone that they need to be more self-aware or better at managing relationships.  At Silver Lobster  we offer both one-to-one coaching and group workshops that get to the heart of emotions and what they mean to people in the workplace.

We encourage people to go beyond EI and explore how their emotions shape who they are and how they interact with others. It’s one thing to understand emotions in general terms, it’s another to understand what lies underneath them for us personally.


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